We encourage all users to carefully read the following Terms and Conditions before using the lateestore.com website.
By accessing or using our website, you agree to be bound by these Terms and Conditions, which apply to all visitors, users, and customers, including both new and returning users. If you do not agree with any part of these terms, you must discontinue use of our website and the services we provide.
Unless otherwise stated, the website and all its content are the proprietary property of LATEE. This includes, but is not limited to, source code, databases, functionality, website design, audio, video, text, photographs, graphics, logos, and trademarks.
All content on this website is owned, controlled, or licensed by us and is protected by applicable copyright and trademark laws. No part of the website may be copied, reproduced, distributed, modified, or otherwise exploited without our prior written consent.
In line with our ethical values, we aim to properly credit designers, photographers, or creators whose work is used on our website but was not developed directly by LATEE.
Current credits include:
– Markus Spikes: Sustainability-themed image used on the homepage.
If you believe any credit or attribution is missing or incorrect, please contact our support team and we will address the matter promptly.
Due to the nature of our supply chain and the fact that most items are produced on a made-to-order basis, we currently do not offer returns or exchanges for reasons such as incorrect sizing or change of mind. We strongly encourage customers to carefully review the size guide before placing an order.
In cases where an incorrect, defective, or damaged product is received as a result of our error, we take full responsibility and will arrange a replacement or refund as soon as the issue is reported.
To qualify for a refund or exchange, returned items must be unworn, unwashed, and in their original condition.
Orders can be modified or cancelled within the first 8 hours of submission. A full refund will be issued in case of any cancellations.
Please note that we can only change the address once the 8-hour limit expires and fulfilment process begins.
We accept Visa, Mastercard, and American Express for card payments on our website. All card transactions are securely processed via SQUARE using SSL encryption and PCI-compliant systems.
We also support payments through PayPal, allowing customers to use any cards linked to their PayPal accounts.
LATEE does not store or have access to customers’ payment information at any point during the transaction process.
In addition, we accept selected cryptocurrencies, including Bitcoin, Bitcoin Cash, Bitcoin SV, Ethereum, and Tether, as payment methods on our website. Orders placed using cryptocurrencies are subject to the same terms, conditions, and refund policies as card payments.
Shipping estimates provided at checkout do not include fulfilment time. Fulfilment refers to the process of printing, preparing, and packing your order, which may take up to 4 business days.
Please note that fulfilment times may be longer during peak periods such as holidays. We strongly recommend placing orders well in advance if items are intended for specific dates or gifting occasions.
To the fullest extent permitted by law, LATEE shall not be held liable for any indirect, incidental, special, or consequential damages arising from the use of our website or the purchase of our products.
While we make every effort to ensure timely fulfilment and delivery, delays may occur due to factors beyond our control, including but not limited to third-party fulfilment partners, shipping carriers, customs procedures, or peak seasonal demand. LATEE shall not be held responsible for delays caused by such third parties.
In all cases, our total liability shall not exceed the value of the order placed through our website.
LATEE shall not be held liable for failure or delay in the performance of its obligations where such failure or delay results from events beyond our reasonable control. These events may include, but are not limited to, natural disasters, acts of government, war, strikes, supply chain disruptions, transportation interruptions, technical failures, or other unforeseen circumstances.
In such cases, fulfilment and delivery timelines may be extended accordingly.
These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles.
By using this website, you agree that any disputes arising from these terms or the use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.
By using this website, you agree not to misuse our services or content. This includes, but is not limited to, attempting to gain unauthorised access to the website, interfering with its functionality, copying or redistributing content without permission, or using the website for unlawful purposes.
Any unauthorised use of the website may result in termination of access and, where appropriate, legal action.
Our website may contain links to third-party websites that are not owned or controlled by LATEE. We are not responsible for the content, terms, privacy policies, or practices of any third-party websites.
We encourage users to review the Terms and Conditions and Privacy Policies of any external sites they visit. LATEE shall not be held liable for any loss, damage, or issues arising from the use of third-party services.
We reserve the right to update, modify, or replace these Terms and Conditions at any time at our sole discretion. Any changes will take effect immediately upon being published on the website. Continued use of the website following updates constitutes acceptance of the revised terms.
If you have any questions about these Terms and Conditions or our services, please contact our support team via the contact details provided on the website.
